The following is not applicable during December each year, during the run up to Christmas. However, we will gurantee your order will be delivered during the week from your online order being confirmed. 

We will endeavour to make a delivery on the next working day Monday to Friday.

If an item you have ordered is out of stock we will contact you ASAP on a working day up to 17.00, or on the next working day.
Should you require a specific delivery date please email us orders@victorhugo.je and we will do our best to accommodate.

We do not deliver on a Saturday, Sunday, Public or Bank Holidays.

Unless notified, normal cut off time for guaranteed* next day delivery is 17.00 the previous working day.

*We will not be held responsible for non / late delivery caused by adverse weather conditions, or persons not being available to sign for goods.

We will not leave goods without a signature.

It is your responsability to ensure a person over the age of 18 is available to sign for the goods, even those not containing alcohol. 

Please read our Terms and Conditions regarding alcohol sales.